Have you ever had a pair of shoes or boots that you loved and they
broke or you wore out the soles? One day, my colleague and I went out of
the office for lunch and decided to drop off some shoes to a Shoe
Cobbler. When I arrived, the cobbler suggested new heels and sole
protectors. His estimated cost was less than 1/3 of what I would have to
pay to replace the shoes and that’s if I could ever find them again in my
The cobbler said he was busy and it would take about a week to
repair my shoes. He handed me a tag with a date on it. As I looked at this
important receipt, necessary to pick up my shoes, I was saying to myself
“I’m going to lose this.” I thought, wouldn’t it be nice if they would call or
text me to pick them up like a CVS does when someone drops off or calls
in a prescription. I’d even pay a little extra to have them shipped to my
house when done to save me time.
In 2010, we launched O FIX MY SHOE, LLC., which integrated
these ideas. We offer the first self-serve drop-off and pick-up services.
The company utilizing convenient lock-boxes, similar to lockers allowing
access to 24 hour services. Customer Service notifies with an email, call,
and/or text (as requested by the customer), to inform them when their
order is completed. In addition, mailing options are available to meet the
needs of all consumers.
Do you have a pair of shoes or boots you’d like fixed? Does your
partner have a pair they love that could use some TLC? Try out of
convenient services today!