Once we receive your items - we will process the order and concact you if we have any questions or if requested by customer (on the ordder form). Once processed - your items will be repaired and/or cleaned and on a way back to you - within 10 days. We will use UPS or USPS Priority Mail for all return packages. Once shipped, we will contact you with the tracking number.
If you have any questions about repair-by-mail process,
give us a call: (617) 539-6224 or
email us: firstname.lastname@example.org